Leadership

December 16, 2014

How to Negotiate A Robodial – Do Not Call List Won’t Stop Telemarketers

“Robodial” What is a robodial anyway? We all get them. Its those annoying phone calls that come in from unknown numbers and if you answer them one of two things […]
December 14, 2014

Focus Should Go Where Energy Flows

Focus should flow where energy goes. Instead of focusing on the customers/clients/people/relationships etc that aren’t interested, focus on the ones that are and cultivate those. Don’t invest energy where energy […]
December 13, 2014

Diary of A Control Freak Negotiator

Diary of a control freak (not that I’m admitting it here lol…)…letting go of those things that I thought I had to do, one thing at a time so I […]
September 29, 2014

Happy New Year!

Happy New Year!  Anybody confused by that subject line? When I was in the Air Force, this time of year was the most hectic time of all for Contracting folks.  […]
September 28, 2014

How to Become A Better Version of You – No Light Switch Solution for Success

Would you like to have success and become a better version of yourself? I think it’s something we should all be striving for and many people work towards that on […]
September 23, 2014

Recap From Rockstar Marketing Bootcamp – Negotiate Your Investment

This past weekend I was a speaker and exhibitor at Craig Duswalt’s Rockstar Marketing Bootcamp. I am one of his experts that trains on negotiation in his mastermind.  I may […]
September 9, 2014

Ditch The Pitch – How a Social Media “Pitch” Ended a Connection

Ditch the Pitch I’ve said it many times in my presentations about building relationships first. When you first introduce yourself to someone, ditch the pitch. We are in a relationship […]
August 25, 2014

R E S P E C T – Negotiating Aretha Franklin Style

Aretha Franklin belted out the word respect in the song by the same title. R E S P E C T, find out what it means to me….What does respect […]
August 13, 2014

The Monopoly of No Customer Service

It seems customer service is at the bottom of the priority heap these days.  Recently I had a great example of poor customer service. I contacted the local toll roads […]