documentation

March 17, 2014

You Can’t Negotiate With Crazy

You Can’t Negotiate With Crazy.  This is not referring to someone who is mentally incapacitated or insane.  Contracts with those types of people as well as people under the influence […]
February 23, 2014

Ask For Exactly What I Want – Ask Better Questions

A couple weeks ago I did a blog post on asking for exactly what I want.  It is all about the ask.  This is one of the biggest mistakes people […]
February 20, 2014

Verify The Facts

You’ve probably heard the adage “Trust but Verify.”  Nowadays it seems like a challenge to take things at face value.  There are so many stories that are fabricated or embellished […]
February 17, 2014

Leave Emotion Out

Have you ever been in a discussion with someone or doing a deal where they said something that really made you angry or upset?  How about someone just flat out […]
February 7, 2014

Win-Win What Does That Really Mean?

Win Win, what does that really mean anyway?  My new book Think Like A Negotiator, 50 ways to create win-win results by understanding the pitfalls to avoid is all about […]
February 3, 2014

Feedback is the Breakfast of Champions

Feedback is the breakfast of champions.  This is a distinction that I learned from my  mentor Clinton Swaine of Frontier Trainings.  Often times we look at receiving feedback as criticism […]
October 29, 2013

Verify The Facts

One of the tips in my upcoming Think Like A Negotiator book is “Prepare In Advance.”  Part of the preparation includes another tip, which is “Verify the Facts.” When you […]
June 26, 2013

How to Get Your Carpet Cleaned While On a Radio Show

So there I was on a one hour live radio show at 10 am til 11am PDT when my doorbell rings and it’s the carpet cleaning guys that I had […]
June 9, 2013

Fair and Reasonable

Fair and Reasonable.  What is fair and reasonable and what does it mean in relationship to negotiation, contracts and doing business?  A Fair and Reasonable price can be defined as […]