personal development

September 26, 2014

Leave Emotion Out – Negotiate Around Emotional Triggers

Leave Emotion Out – Negotiate Around Emotional Triggers. Sounds simple enough to negotiate while leaving emotion our right? It sounds like something we can do in principle, until you are […]
September 23, 2014

Recap From Rockstar Marketing Bootcamp – Negotiate Your Investment

This past weekend I was a speaker and exhibitor at Craig Duswalt’s Rockstar Marketing Bootcamp. I am one of his experts that trains on negotiation in his mastermind.  I may […]
September 14, 2014

Not Looking the Part Will Distort Trust Limit Ability to Negotiate

Look the part to build rapport and trust. What does it mean exactly to “look the part” in your business? Will it help you effectiveness when you negotiate? Looking the […]
September 9, 2014

Ditch The Pitch – How a Social Media “Pitch” Ended a Connection

Ditch the Pitch I’ve said it many times in my presentations about building relationships first. When you first introduce yourself to someone, ditch the pitch. We are in a relationship […]
September 7, 2014

Will Hate Driven Negotiation Work as a Strategy?

Will a hate driven style of negotiation work as a strategy to produce win-win results? 911 – no one will ever forget that day in history. This week is the […]
August 13, 2014

The Monopoly of No Customer Service

It seems customer service is at the bottom of the priority heap these days.  Recently I had a great example of poor customer service. I contacted the local toll roads […]
August 4, 2014

The Citadel and The Band Journey on How To Prepare to Negotiate

The Citadel Military College and the rock band Journey offer great lessons for advance preparation for how to negotiate. Read more to find out why. One of the 50 ways to […]
August 1, 2014

Can We Just Get A REAL Person to Answer the Phone?

Is it too much to ask to just get a real person on the phone to solve a problem? I really DESPISE calling a company, bank, hotel etc and getting […]
July 29, 2014

Emotionally Connected People Perform Better

I’ve heard it said that emotionally connected people perform better. People are so disconnected in the workplace today. All work and no play makes people bored, exhausted, overwhelmed and just […]