power

September 9, 2014

Ditch The Pitch – How a Social Media “Pitch” Ended a Connection

Ditch the Pitch I’ve said it many times in my presentations about building relationships first. When you first introduce yourself to someone, ditch the pitch. We are in a relationship […]
September 7, 2014

Will Hate Driven Negotiation Work as a Strategy?

Will a hate driven style of negotiation work as a strategy to produce win-win results? 911 – no one will ever forget that day in history. This week is the […]
August 25, 2014

R E S P E C T – Negotiating Aretha Franklin Style

Aretha Franklin belted out the word respect in the song by the same title. R E S P E C T, find out what it means to me….What does respect […]
August 13, 2014

The Monopoly of No Customer Service

It seems customer service is at the bottom of the priority heap these days.  Recently I had a great example of poor customer service. I contacted the local toll roads […]
August 4, 2014

The Citadel and The Band Journey on How To Prepare to Negotiate

The Citadel Military College and the rock band Journey offer great lessons for advance preparation for how to negotiate. Read more to find out why. One of the 50 ways to […]
August 1, 2014

Can We Just Get A REAL Person to Answer the Phone?

Is it too much to ask to just get a real person on the phone to solve a problem? I really DESPISE calling a company, bank, hotel etc and getting […]
July 29, 2014

Emotionally Connected People Perform Better

I’ve heard it said that emotionally connected people perform better. People are so disconnected in the workplace today. All work and no play makes people bored, exhausted, overwhelmed and just […]
July 25, 2014

There’s Room At The Top

Did you know there’s enough room at the top for everyone? I remember times when I get fearful and think I’m not going to make it, but then I keep […]
July 13, 2014

Integrity First – 4 Areas to Keep Integrity First in Your Life

Integrity, it’s one of the buzz words of the day. We often hear we need to have integrity, but what does that really mean? Integrity means doing the right thing […]