power

August 13, 2014

The Monopoly of No Customer Service

It seems customer service is at the bottom of the priority heap these days.  Recently I had a great example of poor customer service. I contacted the local toll roads […]
August 4, 2014

The Citadel and The Band Journey on How To Prepare to Negotiate

The Citadel Military College and the rock band Journey offer great lessons for advance preparation for how to negotiate. Read more to find out why. One of the 50 ways to […]
August 1, 2014

Can We Just Get A REAL Person to Answer the Phone?

Is it too much to ask to just get a real person on the phone to solve a problem? I really DESPISE calling a company, bank, hotel etc and getting […]
July 29, 2014

Emotionally Connected People Perform Better

I’ve heard it said that emotionally connected people perform better. People are so disconnected in the workplace today. All work and no play makes people bored, exhausted, overwhelmed and just […]
July 25, 2014

There’s Room At The Top

Did you know there’s enough room at the top for everyone? I remember times when I get fearful and think I’m not going to make it, but then I keep […]
July 13, 2014

Integrity First – 4 Areas to Keep Integrity First in Your Life

Integrity, it’s one of the buzz words of the day. We often hear we need to have integrity, but what does that really mean? Integrity means doing the right thing […]
July 12, 2014

Ask Powerful Questions

Asking powerful questions is a strategy that will keep you in the power position during a negotiation. Knowing the right questions to ask prior to the negotiation is part of […]
June 13, 2014

Take Mental Notes On How To Lead

We all have to start from somewhere. I know when I first started as an Entrepreneur I didn’t have a clue or even part of a clue. I remember as […]
June 2, 2014

It’s Not About YOU!

Have you ever had a situation where someone went off on you, had a strange reaction to something you did or said or simply treated you badly in some way?  […]