professional

September 7, 2014

Will Hate Driven Negotiation Work as a Strategy?

Will a hate driven style of negotiation work as a strategy to produce win-win results? 911 – no one will ever forget that day in history. This week is the […]
September 2, 2014

Is Non Negotiable Fair and Reasonable?

What happens when you receive a contract for a potential business deal and the person giving you the contract says the terms are non negotiable? There are many ways to […]
August 13, 2014

The Monopoly of No Customer Service

It seems customer service is at the bottom of the priority heap these days.  Recently I had a great example of poor customer service. I contacted the local toll roads […]
August 4, 2014

The Citadel and The Band Journey on How To Prepare to Negotiate

The Citadel Military College and the rock band Journey offer great lessons for advance preparation for how to negotiate. Read more to find out why. One of the 50 ways to […]
August 1, 2014

Can We Just Get A REAL Person to Answer the Phone?

Is it too much to ask to just get a real person on the phone to solve a problem? I really DESPISE calling a company, bank, hotel etc and getting […]
July 29, 2014

Emotionally Connected People Perform Better

I’ve heard it said that emotionally connected people perform better. People are so disconnected in the workplace today. All work and no play makes people bored, exhausted, overwhelmed and just […]
July 28, 2014

Contracts Eye

I remember when I first started to teach negotiation and contracts information. I didn’t realize how much this information is needed. I look at agreements with a contracts expert eye […]
July 20, 2014

Negotiation Just Takes Some Skill – You Too Can Easily Learn These Skills

Recently in an article I wrote about the 7 mistakes most often made in negotiation, I mentioned that it takes confidence to be a good negotiation. How can you get […]
July 13, 2014

Integrity First – 4 Areas to Keep Integrity First in Your Life

Integrity, it’s one of the buzz words of the day. We often hear we need to have integrity, but what does that really mean? Integrity means doing the right thing […]