One of the most common mistakes people make in negotiation is talking too much.. We talk people into the sale then talk them out of it because we keep talking […]
Have you ever had a situation where someone went off on you, had a strange reaction to something you did or said or simply treated you badly in some way? […]
Have you ever done business with someone who said you would need to pay an extra 3% for using a credit card vs paying cash? Did you know that retailers […]
Today is Armed Forces Day. President Harry S. Truman led the effort to establish a single holiday for citizens to come together and thank our military members for their patriotic […]
Often times we think of negotiation as all about big contracts, dollars and cents, face to face negotiations. While those are all part of negotiation, it’s not the only part. […]