Would you like to have success and become a better version of yourself? I think it’s something we should all be striving for and many people work towards that on […]
Look the part to build rapport and trust. What does it mean exactly to “look the part” in your business? Will it help you effectiveness when you negotiate? Looking the […]
Ditch the Pitch I’ve said it many times in my presentations about building relationships first. When you first introduce yourself to someone, ditch the pitch. We are in a relationship […]
It seems customer service is at the bottom of the priority heap these days. Recently I had a great example of poor customer service. I contacted the local toll roads […]
I’ve heard it said that emotionally connected people perform better. People are so disconnected in the workplace today. All work and no play makes people bored, exhausted, overwhelmed and just […]