discussions

August 25, 2014

R E S P E C T – Negotiating Aretha Franklin Style

Aretha Franklin belted out the word respect in the song by the same title. R E S P E C T, find out what it means to me….What does respect […]
August 1, 2014

Can We Just Get A REAL Person to Answer the Phone?

Is it too much to ask to just get a real person on the phone to solve a problem? I really DESPISE calling a company, bank, hotel etc and getting […]
July 20, 2014

Negotiation Just Takes Some Skill – You Too Can Easily Learn These Skills

Recently in an article I wrote about the 7 mistakes most often made in negotiation, I mentioned that it takes confidence to be a good negotiation. How can you get […]
July 13, 2014

Integrity First – 4 Areas to Keep Integrity First in Your Life

Integrity, it’s one of the buzz words of the day. We often hear we need to have integrity, but what does that really mean? Integrity means doing the right thing […]
July 12, 2014

Ask Powerful Questions

Asking powerful questions is a strategy that will keep you in the power position during a negotiation. Knowing the right questions to ask prior to the negotiation is part of […]
June 22, 2014

Ambiguity is the Death of all Contracts/Agreements

Have you ever signed a contract or agreement only to realize later those terms weren’t quite clear enough? The lack of clarity likely caused problems with completion of the contract […]
June 9, 2014

Stop Talking

One of the most common mistakes people make in negotiation is talking too much.. We talk people into the sale then talk them out of it because we keep talking […]
June 2, 2014

It’s Not About YOU!

Have you ever had a situation where someone went off on you, had a strange reaction to something you did or said or simply treated you badly in some way?  […]
May 30, 2014

Credit Card Surcharge Unallowable in California and 9 other States

Have you ever done business with someone who said you would need to pay an extra 3% for using a credit card vs paying cash?  Did you know that retailers […]