impact

February 10, 2016

I’m Doing Some “Light” Reading

I’m doing some light reading….. Yes it’s an Infusionsoft book. It’s a big Infusionsoft book! Why Infusionsoft? Why now?  I’m going to share with you why I decided to choose […]
October 23, 2015

Anatomy of a Negotiation – Landlord Tenant Dispute

Whether you are negotiating a big contract, a relationship, a business deal or a personal situation, the negotiation principles you use are all the same. They might be applied in […]
October 12, 2015

Think Like A Negotiator in Employee Engagement & Relations (Part 2)

Negotiation in the workplace. Employee engagement. What is the secret? Is it a detailed, dissectible idea that requires extensively complex and over complicated techniques in order to be effective in […]
October 3, 2015

Think Like A Negotiator in Employee Engagement and Relations

Recently I had the honor of being a breakout session speaker at the SHRM/PIHRA California HR Conference and the title of my talk was Think Like A Negotiator in Employee […]
June 8, 2015

7 Negotiation Strategies Applied to Everyday Life

7 Negotiation Strategies Applied to an Everyday Situation Recently I went on an amazing mother daughter trip with my daughter after she graduated from CSULB. We went to the East Coast […]
January 28, 2015

Verify the Facts – Don’t Believe Everything You Hear

Verify the facts. This is a key factor in negotiation and very important to do before you agree to something or believe something that someone tells you. Another way of […]
December 30, 2014

Unbroken Movie is a bit Broken – Missing the Redemption

I saw the movie “Unbroken, Survival, Resilience and Redemption” Throughout the movie I kept asking myself where’s the redemption part? They left it out other than a short few minutes […]
September 23, 2014

Recap From Rockstar Marketing Bootcamp – Negotiate Your Investment

This past weekend I was a speaker and exhibitor at Craig Duswalt’s Rockstar Marketing Bootcamp. I am one of his experts that trains on negotiation in his mastermind.  I may […]
August 13, 2014

The Monopoly of No Customer Service

It seems customer service is at the bottom of the priority heap these days.  Recently I had a great example of poor customer service. I contacted the local toll roads […]