management

June 9, 2014

Stop Talking

One of the most common mistakes people make in negotiation is talking too much.. We talk people into the sale then talk them out of it because we keep talking […]
May 30, 2014

Credit Card Surcharge Unallowable in California and 9 other States

Have you ever done business with someone who said you would need to pay an extra 3% for using a credit card vs paying cash?  Did you know that retailers […]
April 24, 2014

Negotiation Tip – Improve Your Presentation Skills to Be a Better Negotiator

Often times we think of negotiation as all about big contracts, dollars and cents, face to face negotiations.  While those are all part of negotiation, it’s not the only part.  […]
April 18, 2014

Did Bad Negotiation Cause Lawsuit Lunacy?

Bad negotiation? The video below is an interesting short documentary on the McDonald’s coffee lawsuit.  The problem is the judge still AWARDED almost $3 million (this video claims the final […]
April 1, 2014

Negotiation Is Like A Chess Game

Negotiation is a lot like a chess game.  Chess is a game of strategy, negotiation is also a game of strategy.  With chess there is a winner and a loser […]
March 17, 2014

You Can’t Negotiate With Crazy

You Can’t Negotiate With Crazy.  This is not referring to someone who is mentally incapacitated or insane.  Contracts with those types of people as well as people under the influence […]
February 17, 2014

Leave Emotion Out

Have you ever been in a discussion with someone or doing a deal where they said something that really made you angry or upset?  How about someone just flat out […]
February 15, 2014

Celebrate My Success!

Today is a day I get to celebrate my success.  We should always take the time to celebrate an accomplishment we have created or achieved.  Often times we keep our […]
February 10, 2014

Ask for Exactly What I Want

One of my mentors Clinton Swaine of Frontier Trainings takes that one step further which is “Ask 6 Times For Exactly What I Want.” It doesn’t necessarily have to be […]