What happens when you receive a contract for a potential business deal and the person giving you the contract says the terms are non negotiable? There are many ways to […]
It seems customer service is at the bottom of the priority heap these days. Recently I had a great example of poor customer service. I contacted the local toll roads […]
I remember when I first started to teach negotiation and contracts information. I didn’t realize how much this information is needed. I look at agreements with a contracts expert eye […]
Integrity, it’s one of the buzz words of the day. We often hear we need to have integrity, but what does that really mean? Integrity means doing the right thing […]
Asking powerful questions is a strategy that will keep you in the power position during a negotiation. Knowing the right questions to ask prior to the negotiation is part of […]
Have you ever signed a contract or agreement only to realize later those terms weren’t quite clear enough? The lack of clarity likely caused problems with completion of the contract […]
One of the most common mistakes people make in negotiation is talking too much.. We talk people into the sale then talk them out of it because we keep talking […]