People
September 23, 2014
This past weekend I was a speaker and exhibitor at Craig Duswalt’s Rockstar Marketing Bootcamp. I am one of his experts that trains on negotiation in his mastermind. I may […]
September 14, 2014
Look the part to build rapport and trust. What does it mean exactly to “look the part” in your business? Will it help you effectiveness when you negotiate? Looking the […]
September 7, 2014
Will a hate driven style of negotiation work as a strategy to produce win-win results? 911 – no one will ever forget that day in history. This week is the […]
August 13, 2014
It seems customer service is at the bottom of the priority heap these days. Recently I had a great example of poor customer service. I contacted the local toll roads […]
August 1, 2014
Is it too much to ask to just get a real person on the phone to solve a problem? I really DESPISE calling a company, bank, hotel etc and getting […]
July 28, 2014
I remember when I first started to teach negotiation and contracts information. I didn’t realize how much this information is needed. I look at agreements with a contracts expert eye […]
July 20, 2014
Recently in an article I wrote about the 7 mistakes most often made in negotiation, I mentioned that it takes confidence to be a good negotiation. How can you get […]
July 13, 2014
Integrity, it’s one of the buzz words of the day. We often hear we need to have integrity, but what does that really mean? Integrity means doing the right thing […]