training

June 2, 2014

It’s Not About YOU!

Have you ever had a situation where someone went off on you, had a strange reaction to something you did or said or simply treated you badly in some way?  […]
May 30, 2014

Credit Card Surcharge Unallowable in California and 9 other States

Have you ever done business with someone who said you would need to pay an extra 3% for using a credit card vs paying cash?  Did you know that retailers […]
April 30, 2014

You Can’t Negotiate With Crazy – Or Perhaps You Can…

This is the last tip in my book.  I have blogged about it before.  It’s an important tip to think about.  How do you deal with crazy when it comes […]
April 24, 2014

Negotiation Tip – Improve Your Presentation Skills to Be a Better Negotiator

Often times we think of negotiation as all about big contracts, dollars and cents, face to face negotiations.  While those are all part of negotiation, it’s not the only part.  […]
April 22, 2014

The Road to Forgiveness Part 2 – Forgiving Yourself

To be a better negotiator, you must have confidence.  Confidence comes from experience.  Confidence also comes from your “inner game.”  If you don’t have the playbook to your inner game […]
April 18, 2014

Did Bad Negotiation Cause Lawsuit Lunacy?

Bad negotiation? The video below is an interesting short documentary on the McDonald’s coffee lawsuit.  The problem is the judge still AWARDED almost $3 million (this video claims the final […]
April 7, 2014

The Road to Forgiveness Part 1 – Releasing Resentment

Thinking Like A Negotiator and negotiation isn’t just about dollars and cents or big contracts and multimillion dollar deals. Negotiation has an aspect in our personal lives.  In my original […]
April 1, 2014

Negotiation Is Like A Chess Game

Negotiation is a lot like a chess game.  Chess is a game of strategy, negotiation is also a game of strategy.  With chess there is a winner and a loser […]
March 17, 2014

You Can’t Negotiate With Crazy

You Can’t Negotiate With Crazy.  This is not referring to someone who is mentally incapacitated or insane.  Contracts with those types of people as well as people under the influence […]